Terms & Conditions
All prices are in EUR, plus VAT and shipping costs. However, you can choose the prices in CHF, GBP or USD. Please note that we are not liable for customs fees and other applicable country-specific costs.
After ordering, you will be directed to the secured page of your credit institution. There, you make the payment with the familiar transfer slip.
Credit card / Paypal:
The invoice amount will be debited from your credit card (Visa, Mastercard or American Express) upon order completion.
Advance payment bill:
After ordering you will receive an e-mail with all information. After receiving the invoice by e-mail, please transfer the invoice amount to our account within 5 working days from the order. The dispatch of the product takes place after receipt of payment.
Your order, if it is stock items, will be shipped within 14 working days after receipt of payment. For custom orders you receive the products after production - this can take up to 20 working days. We will always inform you about the shipping and status of the custom-made product. If you send back the goods after receipt and changes need to be made, delivery time could take up to 20 working days.
Exchange and redemption arrangements
Within 5 working days (after this period, a return is no longer possible) after receipt of the goods, you can send back wigs and bundles (stored goods) at your own expense. The products must be sent unopened and in their original packaging. The purchase amount will be refunded within 30 days after receipt of the package - if requirements are met. Special productions (like changing hair Color or custom orders) are excluded for refund.
Responsible for the content of the pages
Customer Service: CS@figarosallure.com
VAT No. 000 000
Mercantile. No. CH-999.9.045.636-9
The copyright for all contents of this website lies with FIGARO'S ALLURE, Eddyleisy Figaro.
All texts and links have been carefully checked and are constantly updated. While we endeavor to provide accurate and complete information on this site, we make no representation, warranty or liability that the information provided through this site is accurate, complete or current. We reserve the right to change the information on this site at any time and without notice, and we do not undertake any obligation to update the information contained herein. All links to external providers have been checked for accuracy at the time of their inclusion, but we are not liable for the content and availability of websites that can be accessed via hyperlinks. For illegal, incorrect or incomplete contents and especially for damages resulting from contents of linked pages, the provider of the page to which reference has been made is liable. It is irrelevant whether the damage is direct, indirect or financial or other damage that could result from data loss, loss of use or other reasons of any kind.
We can not assume any liability for the security of data transmission on the Internet, in particular there is the risk of third-party access when transmitting data by e-mail. Any use of the contact data published in the imprint by third parties for advertising purposes is hereby expressly prohibited.
The operator reserves the right to take legal action in the event of unsolicited advertising or information materials. Should individual regulations or formulations of this disclaimer of liability be or become ineffective, the remaining regulations remain unaffected in their content and validity.
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